Terms of service

1. The company

hexglam.com is operated by HOPPIO LTD, registered in England and Wales under company number 14186253, with its registered office at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. Contact: info@hexglam.com — +44 7449 297942.

2. These terms

Placing an order on this site means you accept these Terms. Nothing in them affects your statutory rights as a consumer.

3. Products

Materials, size guides and photos are shown on each product page. Photos are as accurate as possible; minor colour variations can occur between screens.

4. Prices & orders

Prices are in GBP, VAT included where applicable, and may change; you pay the price shown when your order is confirmed. The contract forms on payment confirmation, evidenced by your confirmation email. We may refuse or cancel orders showing signs of fraud or obvious error.

5. Delivery, returns & cancellation

Set out in our Delivery Policy and Returns & Refunds pages, including your 14-day statutory cancellation right — both form part of these Terms.

6. Liability

We do not exclude liability where it would be unlawful to do so. Otherwise, we are not liable for indirect or consequential losses.

7. Governing law

These Terms are governed by the laws of England and Wales. We always try to resolve any issue amicably first — write to info@hexglam.com.

CONTACT US

Hexglam — a brand of
HOPPIO LTD (Company No. 14186253)
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom

Email: info@hexglam.com
Phone: +44 7449 297942

Customer service: Monday–Friday, 9:00 AM – 5:00 PM (GMT).
We reply to every message within 24 working hours.